PRIVACY POLICY — PHP Aesthetic-Wellness Last updated: 11 June 2026
1. Introduction
PHP Aesthetic-Wellness is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, store and protect your personal information when you visit our website or use our services.
PHP Aesthetic-Wellness is the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our registered address is 22 Harley Street, Suite 8, London W1G 9PL.
If you have any questions about this policy or how we handle your data, please contact us at: Email: contact@phpaesthetic.com Phone: +44 (0) 7917 785 695 Address: 22 Harley Street, Suite 8, London W1G 9PL
2. What Information We Collect
We may collect and process the following personal data:
— Your name, date of birth and contact details (email, phone, address) — Medical history, health information and treatment records — Payment and billing information — Website usage data including IP address, browser type and pages visited — Communications you send to us by email, phone or through our website — Photographs taken before and after treatments (with your explicit consent)
3. How We Use Your Information
We use your personal data for the following purposes:
— To provide medical aesthetic treatments and manage your care — To communicate with you about appointments, treatments and aftercare — To process payments for services — To comply with our legal and regulatory obligations including CQC requirements — To improve our website and services — To send you relevant information about treatments and offers (only with your consent)
4. Legal Basis for Processing
We process your personal data on the following legal bases:
— Contract — to provide the services you have requested — Legal obligation — to comply with CQC, GMC, GPhC and other regulatory requirements — Legitimate interests — to manage and improve our services — Consent — for marketing communications and photography — Vital interests — in medical emergency situations
5. How We Store Your Data
Your personal data is stored securely on encrypted systems. Medical records are retained for a minimum of 8 years in accordance with NHS and CQC guidelines (or until age 25 for records relating to minors). Financial records are retained for 7 years in accordance with HMRC requirements.
We do not sell, trade or transfer your personal data to third parties except where necessary to provide your care or comply with legal obligations.
6. Your Rights
Under UK GDPR you have the following rights:
— Right of access — to request a copy of the personal data we hold about you — Right to rectification — to request correction of inaccurate data — Right to erasure — to request deletion of your data in certain circumstances — Right to restrict processing — to request that we limit how we use your data — Right to data portability — to receive your data in a portable format — Right to object — to object to certain types of processing — Right to withdraw consent — at any time for consent-based processing
To exercise any of these rights please contact us at contact@phpaesthetic.com. We will respond within 30 days.
7. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:
— Essential cookies — necessary for the website to function — Analytics cookies — to understand how visitors use our site (Google Analytics) — Preference cookies — to remember your settings
You can control cookies through your browser settings. Disabling cookies may affect some features of the website.
8. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites and recommend you review their privacy policies independently.
9. Children
Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children without verifiable parental consent. If you believe a child has provided us with personal data please contact us immediately.
10. Changes to This Policy
This privacy policy was last updated on 11 June 2026. We review this policy regularly and will post any updates on this page with a revised date. If changes are significant we will notify you directly by email where possible.
11. Complaints
If you are unhappy with how we handle your personal data you have the right to complain to the Information Commissioner’s Office (ICO):
Website: ico.org.uk Phone: 0303 123 1113 Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
12. Contact Us
PHP Aesthetic-Wellness 22 Harley Street, Suite 8 London W1G 9PL contact@phpaesthetic.com +44 (0) 7917 785 695 www.phpaesthetic.com